Responsible gambling

At Lolo Casino, we take responsible gaming seriously and provide our players with comprehensive tools to ensure their safe and enjoyable experience.

Deposit Limits

To prevent excessive spending, we offer daily, weekly, and monthly deposit limits that can be set by the player. These limits are automatically enforced, ensuring that you never exceed your intended budget. You can adjust these limits at any time in the "Account" section under "Responsible Gaming".

• Daily Deposit Limit: €10 - €1,000
• Weekly Deposit Limit: €50 - €5,000
• Monthly Deposit Limit: €100 - €25,000

Wager Limits

If you're concerned about your wagering habits, we allow you to set maximum total bets per day, week, or month. This feature helps you maintain a balanced approach to gaming and prevents excessive losses.

Loss Limits

To prevent significant net losses, we enable players to set loss limits that automatically lock their account when reached. This safeguard ensures that you don't spend more than what you can afford to lose.

• Daily Loss Limit: €10 - €1,000
• Weekly Loss Limit: €50 - €5,000
• Monthly Loss Limit: €100 - €25,000

Session Time-Outs

To give yourself a break and maintain control over your gaming sessions, we offer session time-outs ranging from 5 minutes to 7 days. During this period, you'll be automatically logged out of your account.

Reality Checks

We care about your well-being and want to ensure that you're aware of your playtime and balance. Our reality checks will pop up every 30 minutes, reminding you of your gaming activity.

Self-Exclusion

If you feel the need to step away from our platform for a while, we offer both temporary (24 hours to 6 months) and permanent self-exclusion options. Please note that during this period, you won't be able to access our site or engage in any activities.

• Temporary Self-Exclusion: Cooling-off period before reactivation
• Permanent Self-Exclusion: Irreversible account closure after a 7-day reflection period

Links to Support Organizations

We believe in providing support and resources for those who may need it. Below, you'll find links to reputable organizations that offer assistance with responsible gaming:

• Gambler's Anonymous (24/7 helpline): +1-888-424-4700
• Problem Gambling Institute (Australia-specific)
• Gamblers Help (Victoria): 1800 858 858
• Gambling Help Online (Australia)
• SOS Joueurs (France): +33-9-74-75-13-13
• Gambling Therapy (UK)
• BeGambleAware (UK)

These services are available in multiple languages and provide confidential support.